Legal

Privacy Policy

How we collect, use, and protect your information.

Last updated: September 17, 2026

STHRN Tint Co. ("STHRN," "we," "us," or "our") provides mobile auto window tint and ceramic coating services. This Privacy Policy explains what information we collect through our website and booking system, how we use it, and the choices you have.

Information We Collect

When you request a quote, book an appointment, or contact us, we collect:

  • Contact information: name, phone number, and email address
  • Vehicle information: year, make, model, color, and existing tint status
  • Service address: the location where your mobile appointment will take place
  • Payment information: processed securely through Square (see "Payment Information" below) — we do not store your full card number
  • Any additional details you choose to share, such as notes about your vehicle or service request

How We Use Your Information

We use the information you provide to:

  • Schedule, confirm, and complete your requested service
  • Process your deposit and any remaining balance through Square
  • Contact you about your appointment by phone, text, or email
  • Send a follow-up message after your service is complete, including an optional invitation to leave a Google review
  • Maintain records of your service history — including which film or coating was applied — so we can honor manufacturer and workmanship warranties in the future
  • Respond to questions or requests you send us directly

We do not sell your personal information to third parties.

Payment Information

All payments are processed by Square, Inc., a PCI-compliant third-party payment processor. When you enter your card information on our booking page, it is submitted directly and securely to Square — we never see or store your full card number. Square's own privacy practices govern how they handle your payment data; you can review Square's privacy policy at squareup.com/us/en/legal/general/privacy.

Text Messages (SMS)

If you provide your phone number, we may text you regarding:

  • Booking confirmations, scheduling updates, and appointment reminders
  • A thank-you message after your service, which may include a request to leave a Google review

Message and data rates may apply. We use Twilio as our text messaging provider. If you no longer wish to receive texts from us, reply STOP to any message or contact us directly.

Cookies & Analytics

Our public website does not use tracking cookies, advertising pixels, or third-party analytics. A session cookie is used only internally, to keep our staff securely signed in to the private admin dashboard — this cookie is never set for customers browsing or booking on the site.

Third-Party Service Providers

We rely on the following third parties to operate our booking and payment systems:

  • Square — payment processing and card storage
  • Twilio — SMS text messaging
  • Render — website and application hosting

Each of these providers has its own privacy policy governing how they handle data on our behalf.

Data Retention

We retain booking and service records — including contact info, vehicle details, and the film or coating applied — for as long as reasonably necessary to provide warranty coverage, respond to service questions, and maintain our business records.

Your Rights & Choices

You may contact us at any time to:

  • Request a copy of the information we have on file for you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, subject to any records we're required to keep for warranty, tax, or legal purposes

To make a request, reach out using the contact information below.

Children's Privacy

Our services are intended for adults arranging vehicle services. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time as our services or practices change. The "Last updated" date at the top reflects the most recent revision.

Contact Us

Questions about this policy or your information? Reach out: